Administration

The Administration Division is under the command of Captain Melvin Mason. The division includes:
  • Emergency Communication services
  • Records Management
  • Information Technology
  • Budget


Administration Personnel


Access the staff directory to see a listing of Administration Personnel.

Dispatch


The communication operators answer and dispatch administrative and 911 calls for service for Police, Fire and Emergency Medical Services (EMS) 24 hours a day 7 days a week. They answer calls for general information from citizens, check for warrants on people stopped by police officers on the street and run registration and stolen checks on vehicles.  

Calls are dispatched on a state-of-the-art radio system. The system is maintained by the Galveston County Emergency Communication District. The radio system allows communication with other agencies in the county.

Records


The records division maintains all police and accident reports. They handle request for copies of reports from citizens, insurance companies, the courts, and other criminal justice agencies. Uniform Crime Reporting is also handled by the records manger.

Captain Mason handles both the Police Department budget and Information Technology services for the entire city. The local area network includes more than 125 computers and pieces of peripheral equipment. The Department is in the process of changing to a new computer aided dispatching and records management system.

Business Contact Information


The Dickinson Police Department Communication Division attempts to keep current contact information on all businesses located in the city. If your business has not provided us with contact information or you information has changed please complete the Business Information Form. This information can be very useful in the event of an emergency.

Facts About the Communications Center


  • Number of employees: 8 full time & 2 part-time Civilian Public Safety Dispatchers; 1 Communications Supervisor
  • Annual Dispatcher pay: $29,552 starting
  • Training: Minimum 15 weeks of initial training,
  • Annual in-service training: Average of 20 hours per dispatcher
  • Radio Consoles: 3, made by Motorola MCC 7500
  • Radio talk groups: Multiple
  • Units coordinated: Usual staffing is 5 police officers, volunteer fire department with 50 firefighters, 1 ambulance with 2 paramedics, plus daytime administrative staff
  • Incidents dispatched: 25,000