In order to avoid overloading call takers during an emergency incident or event, the caller ID number for calls generated by the DickinsonALERT service may be a generic number not associated with any department. This is to avoid a large number of return calls when someone is unable to answer the call sent out. In addition, every voice message will begin with the same standard announcement: “DickinsonALERT, Hello this is the Dickinson Office of Emergency Management calling with an important message.” Email and Text alerts will begin with DickinsonALERT, followed by the incident information being distributed. The message content will follow this standard introduction.
If you have any questions, please email us.